COMMUNITY HEROES+ STUDENT DISCOUNT

Frequently Asked Questions

• How do I verify my eligibility for this offer?

You’ll need to verify your identity through the ID.me platform. If you’re verifying your identity for the first time, enter the requested information and allow ID.me to share your verified information with FarmacyBeauty.com. If you’ve already verified your identity through ID.me, sign in to your ID.me account and allow ID.me to share your verified information with FarmacyBeauty.com

• What is id.me? How do I know my personal information is safe?

ID.me is a reliable and secure identity verification platform that simplifies how individuals prove and share their identity online. ID.me follows strict protocols and stringent security measures to ensure all information is kept safe. ID.me does not sell or share your information. You can read more about their policies here.

• What happens after my eligibility is verified?

Once you’ve shared your ID.me-verified information with FarmacyBeauty.com, your special discount code will be automatically applied at checkout.

• I can’t get my verification to go through. Can you just honor the discount code?

Unfortunately, we do need all eligible personnel to verify their status through ID.me to release the code. Our customer service team is not able to manually apply the discount for healthcare workers and first responders. If you cannot get through, please reach out to ID.me.

• I don't want to go through ID.me’s verification process. Can I get a different discount code?

If you would prefer not to go through the verification process, we have a first-time buyer code for 15% off when you sign up for our newsletter. Otherwise, keep an eye out on the website for sales! Those discounts may not be as high as 20% off, but they will save you a little on your next FarmacyBeauty.com purchase.

• Are you offering product donations alongside the discount?

We have been very proud to donate much-needed skincare to dozens of healthcare facilities and hospitals over the past few months. While our donations have now concluded, we hope this ongoing discount code can continue to offer quality, natural skincare to our heroes.

• Can I use the discount more than once?

Yes! You can use it as many times as you’d like!