Shipping & Returns

Shipping

 

For domestic U.S. orders only, we offer free standard shipping on orders $40+. We charge a flat rate shipping fee of $5 for all orders under $40. We ship our products to Canada for an additional shipping fee, and customers will be responsible for any applicable duties & taxes on delivery.

2-Day Expedited Shipping is available for U.S. orders (except for PO boxes) for a flat fee of $15.00. Please note, 2-day shipping refers to the transit time once the order leaves our warehouse, not from the time the order was placed.

We ship Monday through Friday, except during Federal holidays. Orders placed before 2 pm on weekdays will generally ship the same day, otherwise they will ship on the next business day. During periods of high volume, orders shipment may be slightly delayed.

We ship domestic U.S. orders via USPS Priority Mail or FedEx and Canada orders via FedEx - both typically take 2 - 5 business days.

100% Satisfaction. Guaranteed.

We’re committed to making sure you are in love with your FarmacyBeauty.com purchase! If you’re not absolutely satisfied, simply return new or gently used items for a refund or an exchange within 30 days of receiving your order.

Returns & Exchanges

The process is easy! Just send us an email at customercare@farmacybeauty.com to get started.

Domestic U.S. orders: Return shipping charges are on us! Our customer care representative will email you a prepaid return label. Once we receive your item, we’ll send a refund or a replacement product. Please allow 5–7 business days to receive your refund and up to 10 business days to receive a replacement product. Please note, for returns of gift sets, you must return the entire set as we do accept returns on individual gift set components.

Canada orders: Returns do require an additional shipping fee at this time. Duties & taxes paid by the customer are not eligible for refunds. Our customer care representative will email you a return shipping rate and next steps.

If you’ve purchased a Farmacy product from one of our valued retailers, we are unable to handle your return or exchange. Choose one of these links to start the process:  

Farmacy Beauty™ Clean Commandments

Farmacy Products are Paraben Free Paraben Free Farmacy Products are Formaldehyde Donor Free Formaldehyde Donor Free Farmacy Products are Synthetic Fragrance Free Synthetic Fragrance Free Farmacy Products are Phthalate Free Phthalate Free Farmacy Products Are Mineral Oil Free Mineral Oil Free Farmacy Products are Cruelty Free Cruelty Free
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