Shipping & Returns

Shipping

 

For domestic U.S. orders only, we offer free standard shipping on orders $40+. We charge a flat rate shipping fee of $5 for all orders under $40. We ship our products to Canada for an additional shipping fee, and customers will be responsible for any applicable duties & taxes on delivery.

2-Day Expedited Shipping is available for U.S. orders (except for PO boxes) for a flat fee of $15.00. Please note, 2-day shipping refers to the transit time once the order leaves our warehouse, not from the time the order was placed.

We ship Monday through Friday, except during Federal holidays. Orders placed before 2 pm on weekdays will generally ship the same day, otherwise they will ship on the next business day.

We ship domestic U.S. orders via USPS Priority Mail or FedEx and Canada orders via FedEx - both typically take 2 - 5 business days.

100% Satisfaction. Guaranteed.

We’re committed to making sure you are in love with your FarmacyBeauty.com purchase! If you’re not absolutely satisfied, simply return new or gently used items for a refund or an exchange within 30 days of receiving your order.

Returns & Exchanges

The process is easy! Just send us an email at customercare@farmacybeauty.com to get started.

Domestic U.S. orders: Return shipping charges are on us! Our customer care representative will email you a prepaid return label. Once we receive your item, we’ll send a refund or a replacement product. Please allow 5–7 business days to receive your refund and up to 10 business days to receive a replacement product. Please note, for returns of gift sets, you must return the entire set as we do accept returns on individual gift set components.

Canada orders: Returns do require an additional shipping fee at this time. Duties & taxes paid by the customer are not eligible for refunds. Our customer care representative will email you a return shipping rate and next steps.

If you’ve purchased a Farmacy product from one of our valued retailers, we are unable to handle your return or exchange. Choose one of these links to start the process:  

Sephora Return Policy

Sephora Canada Return Policy

Cult Beauty Return Policy

Beautylish Return Policy

Look Fantastic Return Policy

Farmacy Clean Commandments

Paraben Free Formaldehyde Donor Free Synthetic Fragrance Free Phthalate Free Mineral Oil Free Cruelty Free
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